How to communicate assertive? We show the tricks!
ASSERTIVE COMMUNICATION TECHNIQUESPart11. BASIC ASSERTIONBasic assertion is when we make a statement that expresses clearly our needs, wants, beliefs, opinions or feelings. This type of assertion can be used every day to make our needs known. Typically basic assertion uses “I” statements:• “I need to be away by 5 o'clock"• "I feel pleased with the [...]